Career Opportunities

CloudCollab is helping companies build the future of Telecommunications. We invite you to be part of this journey by joining our dynamic team in taking the world there.

A developer is responsible for several Java-related duties throughout the software development lifecycle, from concept and design to testing. The developer is required to create user information solutions through the development, implementation, and maintenance of Java-based components and interfaces.

Position Requirements:


  • As a technical team member work with the Offshore / US project team / client on engagements focussed on Oracle EBS / Cloud application.
  • Understand customer business processes / Functional Specification and be able to prepare technical design.
  • Provide Technical support for Oracle Integration Cloud, data conversion and reports.
  • Develop and unit test technical components as per standards.
  • Participate in automation and digital transformation activities within or outside the client projects.

Desired Knowledge:


  • Good knowledge of modules and processes around Oracle Finance/SCM application.
  • End to end implementation experience in oracle cloud / ERP applications.
  • Excellent communication skills and ability to interact with external teams or clients.
  • Experience in working with client / USA counterparts in understanding their business requirements and providing the right solutions.

Must have Skills:


Candidate should possess strong knowledge in below 3 or more areas:

  • SQL and Pl/SQL
  • Data migration using FBDI
  • Oracle SaaS BI / OTBI / FR reports
  • Cloud Integration ( ICS / OIC)
  • Oracle VBCS / APEX

Good to have skills:

  • Knowledge on emerging technologies like ( RPA, IoT, Blockchain)

QA Automation engineer who understands basics of DevOps [pipeline structures, Jenkins]

Key Skills:


  • Proficiency in Java, with a good understanding of its ecosystems
  • Expert in Selenium
  • Expert in REST Assured

NOTE: Don’t require a framework as we’re using TAP.

Key Skills:


  • Frontend: HTML(Bootstrap 4 & 5), CSS/JS mandatory , Angular/React optional.
  • Backend: Python with Flask framework is mandatory.
  • DevOps: Basic knowledge of cloud and infra services with CI/CD & deployment pipelines.

Key Skills:


  • iOS development
  • Swift
  • MVVM Architecture
  • WKWebView
  • UIKit
  • Auto Layout, Xib

We are looking for an experienced engineer who will perform the

Roles & Responsibilities:


  • The Senior Engineer is expected to interact with technical teams in India and Japan for design, implementation and review.
  • Analyze and understand user requirements to envision strong technical solutions
  • Write scalable Java/J2EE code to enable business driving features for mission critical services
  • Build microservices and REST APIs cross cutting technologies for enhancing authentication, logging, throttling, metering and other analytics features
  • Optimize and manage current codebase to keep running and highly available
  • Write test cases and expand test coverage for the code to maintain code quality
  • Mentor junior engineers and help develop a high performance team

Preferred Qualifications:


  • 5-12 years of experience in software development Strong problem-solving skills, fantastic attitude.
  • Strong coding skills (preferably in Java or Kotlin)
  • Proven track record of delivering high availability, high performance, largescale complex applications.
  • Hands-on with Java, JEE ecosystem, web services architecture, design patterns and frameworks.
  • Extensive experience in following web technologies: J2EE, REST, Kafka, JSON, Cassandra, MySQL, Spring Boot, Docker and Kubernetes.
  • Experience or understanding of concepts to build Reliable, scalable, fault tolerant, extensible and highly available distributed systems.
  • Experience in NoSQL and SQL databases
  • Good understanding of development practices and tools in devops, release engineering and infrastructure management (GitLab, Jenkins, Docker, Kubernetes etc).

Preferred Skills:


  • Hands on in containers (docker)
  • Hands on in orchestration (Kubernetes)
  • Hands in CI/CD tools (Jenkins, groovy, git)
  • Hands in Monitoring tools (Prometheus, Grafana, Kibana and Elastic)
  • Hands on in Chef and Ansible
  • Scripting - Bash/ python
  • Knowledge on GKE or AKS
  • AWS / GCP preferred for cloud

SRE 1


  • Hands on in containers (docker)
  • Hands on in orchestration (Kubernetes)
  • Hands in CI/CD tools (Jenkins, groovy, git)
  • Hands in Monitoring tools (Prometheus, Grafana, Kibana and Elastic)
  • Hands on in Chef and Ansible
  • Scripting - Bash/ python
  • Knowledge on GKE or AKS
  • AWS / GCP preferred for cloud
  • Good troubleshooting skills

Job description:


  • At least 4+ years’ experience working through the design, development, testing, release cycle, and delivering software products.
  • Good hands-on experience with AngularJS (+ Angular), CSS, and HTML5.
  • Need someone with strong front-end skills and the ability to understand and implement.

Requirements:


  • Angular: 4 years (Required)
  • HTML5, JavaScript, CSS: 5 years (Required)
  • Experience with NgRx
  • Strong technical background with latest and emerging technologies - SaaS product lines
  • Experience working with cross geo teams.
  • Exposure to Telecommunications would be a plus.

As the Security Lead Engineer, you will be responsible for leading and implementing security measures to safeguard our organization's systems, networks, and data. You will play a pivotal role in securing our infrastructure, detecting and mitigating threats, and ensuring compliance with security best practices and standards.

Key Responsibilities:


  • Lead the design, implementation, and maintenance of security measures, including SIEM, network security, vulnerability management, and monitoring solutions.
  • Develop and enforce security policies, procedures, and standards to protect the organization from cyber threats.
  • Collaborate with cross-functional teams to integrate security into the software development lifecycle, network architecture, and cloud environments.
  • Manage and configure SIEM tools (e.g. QRadar, Splunk, Elastic) to collect, analyze, and correlate security data from various sources.
  • Oversee network security measures, including firewalls, intrusion detection/prevention systems, and access control mechanisms (e.g., WAF, IDS/IPS, Tenable.io, Nessus)
  • Conduct vulnerability assessments, penetration tests, and security audits to identify and remediate security weaknesses.
  • Lead incident response and investigation efforts to address security incidents and breaches promptly.
  • Implement and manage security monitoring and alerting systems to detect and respond to security events in real-time.
  • Stay current on emerging threats, vulnerabilities, and security technologies to recommend and implement security enhancements.
  • Mentor and provide guidance to junior security team members.
  • Collaborate with third-party security vendors and assess their services for alignment with organizational security goals.

Qualifications:


  • Bachelor’s degree in computer science, Information Security, or a related field (Master's preferred).
  • 6+ years of experience in information security roles with a focus on SIEM, Network Security, Vulnerability Management, and Monitoring.
  • Proficiency in configuring and managing SIEM solutions (e.g. QRadar, Splunk, Elastic).
  • Strong knowledge of network security principles and best practices.
  • Experience with vulnerability scanning tools (e.g. Tenable.io, Nessus, Qualys) and penetration testing.
  • Familiarity with cloud security concepts and practices (e.g. IBM Cloud, AWS, Azure, GCP).
  • Security certifications such as CISSP, CISM, or GIAC are a plus.
  • Excellent problem-solving skills and a deep understanding of security frameworks and standards.
  • Strong communication and cross-functional and team leading abilities.
  • Commitment to continuous learning and staying updated on security trends and threats.

We are looking for an experienced API developer using Apigee to join our team. The ideal candidate will be responsible for designing, developing, and maintaining APIs that enable communication between various software applications. The API developer will work closely with cross-functional teams to understand business requirements and translate them into API specifications.

Key Responsibilities:


  • Design, develop, and maintain APIs using Apigee
  • Collaborate with cross-functional teams to understand business requirements and translate them into API specifications
  • Implement security measures to protect APIs from unauthorized access
  • Test and debug APIs to ensure they are working correctly
  • Monitor and troubleshoot production APIs to ensure they are meeting SLAs
  • Continuously improve API performance and scalability
  • Document APIs and provide support to API users

Requirements:


  • Bachelor's degree in Computer Science, Software Engineering or related field
  • Minimum of 3 years of experience in designing and developing APIs using Apigee
  • Strong knowledge of RESTful API design principles
  • Experience with API security and authentication protocols (OAuth2, JWT, etc.)
  • Understanding of API management tools and concepts (API Gateway, API Proxy, etc.)
  • Familiarity with API monitoring and analytics tools (Apigee Analytics, Splunk, etc.)
  • Excellent problem-solving and analytical skills
  • Strong communication and collaboration skills

As a Senior DevOps Engineer with a strong emphasis on DevOps practices, you will lead the charge in optimizing our software development and operations processes. Your primary objective is to elevate our DevOps capabilities by focusing on key areas such as builds – the pipeline, automation, and code quality, all while incorporating vital security components. An Ideal candidate will possess a deep understanding of security from a DevOps perspective. The person must be able to identify gaps, bring the DevSecOps framework to the next maturity level while seeing the bigger picture by effective use of automation, coordinating with cross functional team and enabling the industry best practices within the team.

Key Responsibilities:


  • Spearhead the design, implementation, and maintenance of efficient CI/CD pipelines and automation frameworks, with a foundation in DevOps best practices.
  • Identify areas for improvement and implement automation solutions to streamline critical processes.
  • Collaborate closely with development and operations teams to seamlessly integrate security into the software development lifecycle.
  • Champion code quality and sanity checks, emphasizing early detection and remediation of issues.
  • Incorporate security tools such as Sonarqube, Data Theorem, Veracode, and BurpSuite into the DevOps workflow to enhance code security without compromising agility.
  • Actively monitor and respond to security-related concerns within the DevOps pipeline.
  • Foster a security-conscious culture by providing guidance and promoting security awareness among development and operations teams.
  • Stay informed about evolving security practices within the DevOps landscape.

Qualifications:


  • Bachelor’s degree in computer science or a related field (Master's preferred).
  • 6+ years of experience as a DevOps Engineer with a strong focus on DevOps fundamentals.
  • Proficiency in scripting and automation, including Python, Shell scripting, and DevOps toolsets.
  • Hands-on experience with DevOps tools like Docker, Kubernetes, Jenkins, and GitLab CI/CD, with an emphasis on code quality, automation, and efficiency.
  • A solid understanding of security concepts from a DevOps perspective, including secure coding practices.
  • Familiarity with security tools and practices, such as Sonarqube, Data Theorem, Veracode, and BurpSuite, as integral parts of the DevOps workflow.
  • Exceptional problem-solving skills and meticulous attention to detail.
  • Strong communication and collaboration abilities.
  • A commitment to staying current with evolving DevOps and security trends and technologies.

In this role, you will take the lead in enhancing our DevOps capabilities, ensuring that our software development processes are efficient, secure, and optimized for quality. By balancing DevOps excellence with a security-conscious mindset, you will help us deliver reliable and secure software solutions.

Minimum Qualifications:


  • BE/BS, with 10+ years of experience or ME/MS with 9+ years of experience in software development
  • Sound knowledge of Database Design patterns, OOPS concept, RDBMS concept
  • Should have strong and fully hands-on experience on Maria DB
  • Optimization of queries, performance tuning
  • Ability to debug DB core and analyse locks
  • Administration of Maria DB, MySQL databases on Unix
  • Excellent troubleshooting skills
  • Install, Upgrade and Patching of databases
  • Understanding of backup and restore
  • Good understanding of cloud RDS
  • Commitment to quality and high standards
  • Excellent communication skills

We are looking for a self-motivated, client-facing and knowledgeable Incident Managers who embraces challenges supporting a Global Customer Base.

Roles & Responsibilities:


  • Have the ability to decipher technical information on fault tickets and route tickets to L2 wherever applicable within defined KPI measures
  • Be able to record the issues received and classify them as Incidents
  • Undertake an immediate action in order to restore a failed Service as quickly as possible
  • Provide L2/L3 level support to customers in isolating, diagnosing, reproducing and solving technical issues in a timely manner.
  • Understand and manage client expectations to ensure strong client service and satisfaction
  • Communicate with the customer on the status and provide regular progress updates by
    • Attending Incident resolution calls with clients and internal stakeholders
    • Representing the team on routine Incident update calls with clients
    • Managing clients on live calls
  • Work with respective support teams for Incident investigation, diagnosis and resolution.
  • Determine if an incident needs to be escalated according to priority and severity of issue
  • Participate in Incident review following major Incidents
  • Draft and prepare final RCAs for Sev-1s and Sev-2s
  • Facilitate and support lessons learned reviews and track RCA and remediation items.
  • Monitor the Incidents and manage workload in their respective queues to ensure that client’s SLAs and internal OLAs are respected
  • Actively contribute to the Knowledge Base and other organization driven initiatives.
  • Have a level-headed customer-first approach and be passionate about solving customer issues.
  • Have a strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
  • Able to work independently, responding to customer issues and driving them to resolution with minimal supervision
  • Prepare incident reports and trackers ( Internal/ External / Ad hoc)
  • Work on real-time notifications for incident communication to clients

Critical Skills:


Communication

  • Ability to communicate confidently and effectively at all levels- Both verbally and in written, with clients and within org.
  • Logical approach to problem solving
  • Adhere to predefined Incident Management Process
  • Should be able to distinguish between different severities and priorities as per defined definitions and act accordingly
  • Should be able to recognize incidents eligible to be escalated to Engineering and Dev teams

Technical

Should be able to understand and collect the prerequisites helpful for primary troubleshooting of the issue reported.

    Mandatory Requirements

  • In depth knowledge of Linux and troubleshooting skills
  • Hands on experience on Telco Call flows (MO & MT) / VoIP and Telecom networking protocol
  • Strong previous experience with various telecom technologies, including knowledge of hosted and SIP technologies - SIP Error Codes/Methods
  • Experience on SMSC, USSD, VAS, SDP (Service Delivery Platform)
  • SDP / RDP knowledge
  • SS7 protocol & concepts
  • Knowledge of Wireshark, SMS and TCPdump
  • Networking Concepts

  • Desired

  • Hands on experience with MySQL or PgSQL, Mongo DB
  • Knowledge of CLOUD based operations.

Key Result Areas:


  • Quality of handling incidents (communication, coordination, adherence to process)
  • Percentage reduction in the outage time of Incidents affecting service to Customers / %age reduction in SLAs
  • Number of Incident resolved through the Incident Management process basis ITIL standards Behavioral aspects

Preferred / Required qualifications:


  • Bachelor’s degree in Engineering / Science
  • ITIL Certification (Desired)
  • Experience in defining criteria for Incident Management

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